1. Introduction

SHRI TRADING LTD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information provided through our website, enquiry forms and communication channels.

We operate in accordance with applicable UK data protection requirements, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect information when you contact us or use our website.

Contact Information

• Full name
• Email address
• Telephone number
• Information included within enquiry messages

Website Information

• Browser type
• Device information
• IP address
• Pages visited
• General website usage information

We only collect information that is necessary for responding to enquiries and operating our website.

3. How We Use Your Information

Information collected may be used for:

• Responding to enquiries
• Providing information about our educational guidance services
• Managing communication with visitors
• Improving website functionality
• Maintaining website security

We do not sell, rent or trade personal information with third parties for commercial purposes.

4. Legal Basis For Processing

Under UK GDPR, we may process personal information based on the following lawful grounds:

Legitimate Interest

Where necessary to respond to enquiries and operate our services effectively.

Consent

Where required, we request appropriate consent before processing specific information.

5. Contact Form Information

Information submitted through our enquiry forms is used only to understand your request and provide relevant information regarding our guidance services.

• Name
• Email address
• Enquiry details

6. Cookies And Website Usage

Our website may use cookies and similar technologies to improve functionality and understand general visitor interaction.

• Website performance improvement
• Remembering preferences
• Security monitoring
• General usage analysis

You can manage cookie settings through your browser preferences.

7. Third Party Services

We may use trusted third-party providers to support website operation, including:

• Website hosting providers
• Security providers
• Analytics services
• Email communication services

Third-party providers process information only where necessary to provide their services.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss or misuse
• Accidental disclosure

However, no internet transmission method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary for the purposes it was collected.

Enquiry information may be stored for a reasonable period to maintain communication records and manage future enquiries.

10. Your Data Protection Rights

You may have rights including:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Restrict certain processing activities
• Object to certain uses of information

11. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices, content or security of external websites.

12. Policy Updates

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised update date.